Week 7 mind map

This mind map is about business communication that I have learned for half semester. It has six sections which are research and problem-posing, breakthrough skills, CCCD process, conscious communication, people skills, and verbal and nonverbal awareness.

 

• Research and problem-posing has five main ideas which are describe the situation, issues or problems, why it’s happen, how its affect you, and solutions.

• Breakthrough skills have four goals to keep in mind which are develop a global mindset, practicing cultural agility, managing relationships, and creating opportunity.

• CCCD process has four sections which are choose a communication goal, creating the message, coordinating with others, and deliver the message.

• Conscious communication has four components: conscious communication is mindful, conscious communication displays awareness of communication as a process, conscious communication respects diversity, conscious communication requires balancing strategy, ethics, and outcomes.

• People skills, people has 15 different skills: diplomacy, organization, problem-solving abilities, team-player skills, initiative, leadership, flexibility, persuasion, ethics, honesty, written communication, verbal communication, creativity, educational interests, and humor.

• Verbal and nonverbal awareness continuum include unaware (unclear, no strategies, exclusive, unsupportive), moderately aware (mixture and attempt between unaware and aware), and aware (clear, strategies, inclusive, supportive).